Our Service Commitment
Our qualified technicians excel in diagnosing Macintosh computer problems accurately to get you up and running as quickly as possible. Whether you have old or new computer equipment, desktop or laptop, and are in or out of warranty, we’re authorized by Apple to service it.
All computer repairs are performed on site at CT using genuine Apple parts. Creative Technology does not ship your machine out, so our repairs are completed in a timely fashion. Some Apple products, including iPad, iPod Airport & Time Capsule must be returned to Apple for exchange. CT is an Apple Authorized drop off depot for these products.
CT’s staff technicians are Apple authorized with the following accreditation:
Apple Certified Macintosh Technician (ACDT)
Mac OS X 10.x Service and Support
Other Services Offered at CT:
Hardware Upgrade: We can upgrade the internal storage in your laptop up to 1TB or up to 4TB in your desktop. We offer RAM memory upgrades of up to 16GB for laptops and 32GB for desktops (varies with model). Most RAM upgrades are completed in less than ten minutes, while you wait.
Mac OS Upgrade: Can’t sync with your new iPad or iPhone? Can’t run the latest software? Make sure your Mac is up to date; we can upgrade your Mac to the latest MAC OS (varies with computer model)
Tune Up: We will run the latest diagnostic tools and disk repair utilities to verify functionality of your computer’s main components and keep your Mac running as smoothly as possible.
Cleaning: Overheating can cause premature failure of your Mac’s internal components. We will disassemble and clean the interior of you Mac, including fans and heat sinks to ensure proper air flow within your computer.
Drop-Off Procedure
When dropping off your computer, please provide the following:
User Name
Address
Contact Phone Number
E-Mail Address (required by Apple)
Administrator password
Current Operating System
NOTE: Service parts cannot be ordered prior to dropping off machines.
Products sold through this store, other than Apple computers and displays, are serviced and supported exclusively by their manufacturers in accordance with terms and conditions packaged with the products.